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Contact Support

Get help from our team when you need it

Telegram Support

Join our official Telegram channel for direct support from our team

Official Telegram

@Flamestart

Support Hours

Monday to Friday
8:00 AM - 2:00 PM
Eastern Standard Time

Response Time

Typically within 2-4 hours
during business hours
Same day response guaranteed

General Support
  • • Bundle creation assistance
  • • Platform navigation help
  • • Account and wallet questions
  • • General how-to guidance
Technical Support
  • • Transaction troubleshooting
  • • Smart contract questions
  • • Vault address verification
  • • Platform bug reports
Before You Contact Support

To help us assist you faster, please check these resources first:

FAQ Page

Common questions and answers

About Page

Platform information and security

Bundle Code

Have your bundle code ready if applicable

Security Issues

If you suspect a security issue, unauthorized access, or potential fraud, contact us immediately through Telegram with "URGENT" in your message.

Remember: Flamestart will never ask for your private keys, seed phrases, or passwords. Be cautious of impersonators.

Ready to Get Help?

Our support team is standing by to assist you with any questions or issues.